Who has this information on hand each time? I have to open my bills each time to get this information! Why bother? Who knows this on a whim? This is my most disliked app on my phone. It should be easy to switch between gas/electric bills since they are both national grid but I have to log out and log in with the different account numbers each time. You can sign in or register to pay your bill, view your usage, manage your account, and access various resources and programs. I do not have a choice but to use this app unless I want to waste more time on the phone. Rhode Island Energy is a company that offers gas and electricity services in Rhode Island. It does NOT make your life easier like apps should to pay bills. It’s just as a whole VERY frustrating to use this app. Face recognition option would be nice so I don’t have to remember a password each time when things aren’t working. It was only after settlements were reached with them the most recent, an agreement with Neronha’s. I appreciate the security to get to my account but no one is going to pay my bills but me. More:Massachusetts attorney general drops objection to sale of National Grids RI business. Weve secured additional resources and teams will be working as safely and quickly as possible until all customers have their power restored. These conditions could create power outages, but were prepared. I created a profile to save my card information but logging in and paying a bill takes just as long as if I called in. Forecasts are calling for storm conditions including strong winds and heavy rain late Friday night into Saturday. Then suddenly one of them kept giving me an error so I switched to the app thinking it’d be easier than calling and having to give my card info over the phone each month. For more information, see DPU Nondiscrimination Notice.I was given emailed bills for gas/electric each month which I could very easily pay through. The DPU does not discriminate on the basis of race, color, national origin, disability, age or sex. Learn about services offered by the DPU divisions The DPU seeks to promote safety, security, reliability of service, affordability, equity, and greenhouse gas emission reductions. The DPU oversees the public safety from transportation and gas pipeline-related accidents, and the energy facilities siting process. No longer need our services Stop service at your current location. Welcome to National Grid, providing New York and Massachusetts with natural gas and electricity for homes and businesses. You can view and pay your bills, enroll in paperless billing, track your energy usage, and more. The mission of the DPU is to ensure that consumers’ rights are protected, and that utility companies are providing the most reliable service at the lowest possible cost. Check if National Grid provides services in your community and get the process started. My Account lets you access your energy account information, pay your bill, track your usage, and manage your profile. Manage your business account with National Grid online. In addition, the DPU is charged with developing alternatives to traditional regulation, monitoring service quality, regulating safety in the transportation and gas pipeline areas, and the siting of energy facilities. How do I contact you You can reach us in different ways: By Email visit Contact Us. It is responsible for oversight of investor-owned electric power, natural gas, and water utilities in the Commonwealth. The Department of Public Utilities (DPU) is an adjudicatory agency overseen by a three-member Commission.
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